Join the United Way of West Florida team and help fight for a healthier, stronger community!
UWWF provides equal employment opportunities to all employees regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. UWWF does not tolerate discrimination or harassment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Open Positions
Call Specialist
The Call Specialist will serve as the first responder to incoming calls through either the 211 Information and Referral line or 988 Crisis line, providing a compassionate and professional phone-based service to those reaching out for help. Call Specialists will maintain a thorough, working, and intimate understanding of the 211 Northwest Florida database of human services for the ten-county service area of Northwest Florida. Call Specialists will employ active listening and reflective statements to make a connection to the 211 caller and develop a clear understanding of their challenges, household demographics, and referral needs. Using their knowledge of community resources and the household make-up of the caller, the Call Specialist will provide accurate, detailed, and relevant referrals and information to resources that may be of assistance. Call Specialists will continuously maintain a readiness to respond to calls from those in a suicide, mental health, or substance abuse crisis. Using evidence-based interventions, the Call Specialist will actively listen to the 988 caller, work to understand what the caller is experiencing, provide support, and collaborate with the caller on ways to feel better and connect with any needed resources. The Call Specialist will ensure that every 988 caller is screened for safety and will immediately draw upon the expertise and support of the 988 clinical team when a safety concern is identified. Read the full description here >
Office Coordinator
The Office Coordinator will provide payroll and human resources support to the Director of Operations. In addition, this position will provide general administrative support related to the Healthy Schools Escambia Initiative as well as to the UWWF team, including managing calendars for common spaces, restocking supplies, and submitting maintenance requests as needed.
Achieve Escambia Manager
The purpose of this position is to nurture and grow the existing civic infrastructure to improve educational outcomes from cradle to career in Escambia County. The Director will facilitate community-wide engagement; oversee the Collective Action Networks (CANS) (Kindergarten Readiness Collective Action Network (KCAN) and Local College Access Network (LCAN) as well as the data committee; and otherwise oversee the day-to-day operations of the community initiative Achieve Escambia. This work will be done in the furtherance of the mission of the United Way of West Florida. Read the full description here >
If you are interested in applying for any open positions, please email a cover letter and resume to Melissa Lewis, Director of Operations, at melissa.lewis@uwwf.org. AmeriCorps VISTAs are encouraged to apply.